QUIK Computing Releases Ace Operator 1.2.2

October 3, 2003
Raleigh, NC

QUIK Computing is pleased to announce the release of Ace Operator version 1.2.2. Ace Operator is a collaboration tool for enabling interactive communications between live company representatives and online users from web sites. By simply clicking on the "live help" button, online customers can get access to company representatives and exchange information in real-time. In addition, company representatives can monitor online users and initiate a dialog with a user. Ace Operator is ideal for online companies that offer products and services over the web. It is also suitable for pre-sales collaboration and for customer support centers. Ace Operator can be deployed in a hosting environment as a revenue generating application for ASP/ISP and web hosting companies. Ace Operator runs on any Java-enabled computer and is supported on Linux and Windows operating systems. For more information on the product, please visit

http://www.quik-computing.com.

This release of Ace Operator introduces a number of important features including improved hosting capabilities, support for proactive web site monitoring, customizable contact center options, web-based system administration and on-demand system report generation. Support for Microsoft Windows operating system has also been enhanced. It is a production-grade release and has been released after months of beta testing.

"We thank the users of Ace Operator for the overwhelming response to our previous product announcements. There has been a large amount of interest, and thousands of copies of the free Ace Operator software have been downloaded from all parts of the world.  The feedback from the users has helped us create a better and a more robust product. We are sure that you will find this software to be the best in its class in terms of features and capabilities. In the coming months, you will see a number of  major releases that will enhance the capabilities of Ace Operator even further." said Amit Chatterjee, President, QUIK Computing. "We have recently formed an alliance with TELEXL (http://www.telexl.com), a provider of high quality call center services and applications. TELEXL will use Ace Operator to offer web site monitoring and online customer support services to its corporate customers".  

About QUIK Computing:
QUIK Computing is a tightly knit group of software developers with extensive experience working for leading software companies. Every QUIK Computing developer is an independent thinker with expertise in multiple disciplines and a passion for software development. Our developers collaborate on every project to create a blueprint for the solution and implement it using state-of-the-art development and testing tools.

Contact Information:
URL: http://www.quik-computing.com
E-mail: info@quik-j.com, sales@quik-j.com

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